During this session, the participants will learn fundamentals behavioral techniques for top managers. More attuned to different personalities and situations, participants will improve their influence and will know how to lead within changing environment and crisis.
Public :
Top managers of the energy and process industries areas.
Level :Expert
Prerequisite :
Having managed a team for 2 years at least.
Course Content
INTRODUCTION
Presentation of the module, its organization, requirements and tools.
Presentation of the attendees, expression of needs and expectations.
Introduction to DISC Model: DISC instructions and questionnaire.
SELF MANAGEMENT
Q&A Session on DISC profiles.
How to behave and better communicate with different profiles.
Getting familiar with DISC Method through a collaborative game.
Self-coaching tool: personal action plan.
DEAL WITH EMOTION & STRESS
Assess emotional intelligence.
Use and manage emotions to build confidence.
Identify stressors and manage stressors.
Stress management tools and routine for optimal performance.
Stage fright fight tools.
COMMUNICATION POSTURE & DEEP LISTENING
Tricks and stakes of the communication scheme.
Select the proper communication channel.
Positive communication elements.
Understanding deep listening: When do we need to use it? What are the benefits? Which posture?
Develop personal listening skills techniques.
SAVE TIME
Self-management along with emotion and stress management provide precious tools for time manage-ment.
Fighting out personal time eaters (sense of perfectionism, directivity, conflict avoidance…).
Investing time in valuable activities.
Free your mind, reduce disturbances and set priorities.
FOSTER MOTIVATION
Distinguish the different Level of needs and the different sources of motivation.
Foster motivation through feed-back.
Make virtuous behaviors cascading the chain of command.
Assess your favorite managing style.
Identify managing needs (motivations, competences) and adjust managing style accordingly.
MANAGE ACROSS CULTURES
Discover Hofstede culture’s dimensions (masculinity, power distance, uncertainty avoidance…) and assess the cultures you are dealing with.
Use Hofstede tool and adopt a managing posture to create bridges.
LEAD CHANGE & MANAGE CRISIS
Understand changes and crisis: stakes and perceptions.
Assess your team along the change management curve and help them to move away from resistance.
How to fight rumors and communicate during crisis and change.
MANAGING POSTURE, MINDSET & DECISION MAKING IN CHANGING ENVIRONMENT
Identify cognitive bias and boost reflexivity.
Make proper decision in uncertain environment.
Foster a culture of changes within the organization.
CONCLUSIONS
Wrap-up of the essentials of the course.
Personal action planning review and feed-back.
Learning Objectives
Upon completion of this module, participants will be able to proceed to:
Self-management: improve self-knowledge; deal will emotions and stress; save time,
Leadership and communication: bring trust through communication posture and deep listening skills; support learning and progression and foster virtuous behaviors through the chain of command with the accurate managing style; manage across cultures,
Change management: lead change and manage crisis; managing posture, mindset and decision making in changing environment.
Ways & Means
Experiences sharing.
Exercises.
Definition of a personal action plan.
Learning assessment
Personal action plan review.
More
Additional information :2 hours per week sequences.
Coordinator :IFP Training trainer (permanent or contracted) having a good expertise and/or experience of the related topics, trained to adult teaching methods, and whose competencies are kept up-to-date.
To French entities : IFP Training is referenced to DataDock ; you may contact your OPCO about potential funding.
Please contact our disabled persons referent to check the accessibility of this training program : referent.handicap@ifptraining.com
IFPT Account
