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Mentors Training Course

Supervision of field operators following a certification training
TUTBO-EN-P
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Who should attend?

  • This course provides help to mentors in order to fulfill their mission in the operator training program.
Public :
  • Mentors in charge of training field operators onsite.

Level :Skilled

Prerequisite :
  • At least 3 years of professional experience in an industrial site.

Course Content

  • GENERAL OBJECTIVES OF OPERATOR TRAINING - Duration : 0.25 Day

      • Field Operator Certification program organization.
      • Teaching method and knowledge assessment.
      • Conditions for granting the certification.

  • TRAINING ORGANIZATION & RELATIONSHIPS - Duration : 0.25 Day

      • Training book: a standardized document to improve trainee follow-up and communication with trainers.
      • Synchronization of the topics seen in class with working practice. Mentors/trainers meetings in the field.
      • Mentors’ missions (integration, on-the-job practical training, verification of acquired knowledge).
      • Final briefing and participation to the final board of examiners.

  • MENTOR’S TOOL BOX - Duration : 1 Day

      • Teaching know-how:
      • Communication techniques, questioning, listening, observing, reformulating, development.
      • Assessment techniques: assessment preparation by the mentor, running the assessment meeting.
      • What approach to adopt when a trainee is unsuccessful.
      • Technical knowledge:
      • From a real company situation, how to develop training exercises.
      • Learning the installation during interventions, detecting and using interesting situations for training.
      • Accepting one's limitations; developing strategies to retrieve information.

  • PRACTICAL APPLICATION: OPERATOR'S INSPECTION ROUTINE CHECKS - Duration : 0.5 Day

      • From a video shot or on a plant in the field: case study and mentor’s experience.
      • Observation of the sequence by the participants to make comments and suggest improvements.

Learning Objectives

  • Attendees will be able to implement the following skills:
  • List the various information to be communicated to the participants of a work-study program,
  • Specify the methods of feedback to the participants and other people involved in the client as well as, internally, those of the training organization.

Ways & Means

  • Role playing, putting the new trainers in various training situations on an industrial site.
  • Extensive group discussions.
  • Training situations based on actual incident reports.

Learning assessment

  • Quiz and role playing situation assessment.

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Additional information :This training course is also suitable for Operations staff mentoring colleagues to new positions. Esta formación se puede proponer en español.

Coordinator :IFP Training instructors, with expertise in the field and trained in modern teaching methods adapted to the specific needs of learners from the professional world.

To French entities : IFP Training is referenced to DataDock ; you may contact your OPCO about potential funding. Please contact our disabled persons referent to check the accessibility of this training program : referent.handicap@ifptraining.com