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Sessions
This course is not scheduled.
Who should attend?

Audience

    • Personnel in charge of training and technical competency enhancement programs.

Level

  • Proficiency
  • Learn how to effectively train technicians in operating facilities.
Learning Objectives
  • Upon completion of the course, the participants will be able to:
  • plan in detail the training program of a new technician,
  • transfer technical knowledge to newcomers, in the class and on the field,
  • evaluate knowledge acquisition.
Course Content

EFFECTIVE CLASSROOM TRAINING PRESENTATION

1 day

  • The classroom environment: guidance on how to form groups, optimize room set-up, use training aids and media.
  • Agenda and organization of training courses. Strategies to motivate adult participants (influential factors).
  • Speech management: schedule, importance of time and repetition, open and closed questions.
  • How to encourage trainee active participation. Coping with difficult situations (hostility, stress, conflict).
  • How to finishing the presentation effectively (key-point participative review).
  • Applications: ice-breaking game, perform a technical presentation.

TEACHING TECHNIQUES

1 day

  • The communication process and communicating in a teaching situation.
  • Transmission of information (distortion of information, loss of information from the sender to the receiver).
  • Characteristics of adult mentality (motivation, resistance to change, curiosity).
  • Teaching styles, methods and climate (influence on trainees’ behavior).
  • Applications: welcome a newcomer, perform a shift relief.

DESIGNING & STRUCTURING A TRAINING PROGRAM

1 day

  • Preparing a training program (what, who, where, when and how), from simple to complex ones.
  • Training planning (well prepared and flexible). Training supports (manuals, textbooks, presentations, exercises).
  • Definition of learning objectives, verification of their achievement (types of evaluation, timing, frequency).
  • Use of visual and audiovisual aids, of physical equipment, of field visits.
  • Applications: build an operator training program, create an exam.

APPLICATION TO INDUSTRIAL TRAINING IN THE PLANT

2 days

  • Training on actual plant documents: P&IDs, operating procedures, equipment drawing, control loop.
  • Training on the field: equipment understanding and monitoring, safety assessment.
  • Use of major industrial incident reports for training and sensitization purposes.
  • Short training presentations by participants, feedback lessons with the complete group.
  • Applications: create and discuss operating procedures, field training on pumps, use of accident reports for training.
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Ways & Means
  • Participants are required to practice all the concepts (workshops, exercises, field games).
  • Case studies in class and on the field, some participants playing the role of trainees.