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Mentors Training Course

Mentors Training Course

2 days
OPE/TUTBO-E
Sessions
This course is not scheduled.
Who should attend?

Audience

    • Mentors in charge of training field operators onsite.

Level

  • Proficiency
  • This course provides help to mentors in order to fulfill their mission in the operator training program.
Learning Objectives
  • Upon completion of the course, participants will be able to:
  • insure the smooth integration of beginner operators in their shift team,
  • train practically the beginner operators on the field,
  • verify that they have actually acquired the required knowledge and competency,
  • communicate effectively with the trainee and other stakeholders (in-house training department, IFP Training).
Course Content

GENERAL OBJECTIVES OF OPERATOR TRAINING

0.25 day

  • Field Operator Certification program organization.
  • Teaching method and knowledge assessment.
  • Conditions for granting the certification.

TRAINING ORGANIZATION & RELATIONSHIPS

0.25 day

  • Training book: a standardized document to improve trainee follow-up and communication with trainers.
  • Synchronization of the topics seen in class with working practice. Mentors/trainers meetings in the field.
  • Mentors’ missions (integration, on-the-job practical training, verification of acquired knowledge).
  • Final briefing and participation to the final board of examiners.

MENTOR’S TOOL BOX

1 day

  • Teaching know-how:
  • Communication techniques, questioning, listening, observing, reformulating, development.
  • Assessment techniques: assessment preparation by the mentor, running the assessment meeting.
  • What approach to adopt when a trainee is unsuccessful.
  • Technical knowledge:
  • From a real company situation, how to develop training exercises.
  • Learning the installation during interventions, detecting and using interesting situations for training.
  • Accepting one's limitations; developing strategies to retrieve information.

PRACTICAL APPLICATION: OPERATOR'S INSPECTION ROUTINE CHECKS

0.5 day

  • From a video shot on a plant: case study and mentor’s experience.
  • Observation of the sequence by the participants to make comments and suggest improvements.
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Ways & Means
  • Role playing, putting the new trainers in various training situations on an industrial site.
  • Extensive group discussions.
  • Training situations based on actual incident reports.