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Train The Trainers

5 days OPE/TRAIN-E
Level
Proficiency
Audience
  • Personnel in charge of training and technical competency enhancement programs.
Purpose
  • Learn how to effectively train technicians in operating facilities.
Learning Objectives
  • To plan in detail the training program of a new technician.
  • To transfer technical knowledge to newcomers, in the class and on the field.
  • To evaluate knowledge acquisition.
Prerequisite
  • Good knowledge of the plant.
  • Personal interest in educating others.
Ways and means
  • Participants are required to practice all the concepts (workshops, exercises, field games).
  • Case studies in class and on the field, some participants playing the role of trainees.
Observation
Upon specific request of a customer, this course may be shortened and focused on training operators on the field only.

EFFECTIVE CLASSROOM TRAINING PRESENTATION 1 day
  • The classroom environment: guidance on how to form groups, optimize room set-up, use training aids and media.
  • Agenda and organization of training courses. Strategies to motivate adult participants (influential factors).
  • Speech management: schedule, importance of time and repetition, open and closed questions.
  • How to encourage trainee active participation. Coping with difficult situations (hostility, stress, conflict).
  • How to finishing the presentation effectively (key-point participative review).
  • Applications: ice-breaking game, perform a technical presentation.
TEACHING TECHNIQUES 1 day
  • The communication process and communicating in a teaching situation.
  • Transmission of information (distortion of information, loss of information from the sender to the receiver).
  • Characteristics of adult mentality (motivation, resistance to change, curiosity).
  • Teaching styles, methods and climate (influence on trainees’ behavior).
  • Applications: welcome a newcomer, perform a shift relief.
DESIGNING AND STRUCTURING A TRAINING PROGRAM 1 day
  • Preparing a training program (what, who, where, when and how), from simple to complex ones.
  • Training planning (well prepared and flexible). Training supports (manuals, textbooks, presentations, exercises).
  • Definition of learning objectives, verification of their achievement (types of evaluation, timing, frequency).
  • Use of visual and audiovisual aids, of physical equipment, of field visits.
  • Applications: build an operator training program, create an exam.
APPLICATION TO INDUSTRIAL TRAINING IN THE PLANT 2 days
  • Training on actual plant documents: P&IDs, operating procedures, equipment drawing, control loop.
  • Training on the field: equipment understanding and monitoring, safety assessment.
  • Use of major industrial incident reports for training and sensitization purposes.
  • Short training presentations by participants, feedback lessons with the complete group.
  • Applications: create and discuss operating procedures, field training on pumps, use of accident reports for training.