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Major Emergency Management - Initial Response TrainingHMGT/MEMIRGB

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Who should attend?

  • This course provides personnel with formal training in command, control, communications and stress-related factors in the management of major emergencies.
Audience :
  • Personnel designated as being in charge of, are members of, or provide support to an emergency management team.

Level : Foundation

Course Content

  • WHAT IS A MAJOR EMERGENCY

      • Local safety regulations.
      • Company rules.
      • Hazard study: escalation, consequences.
      • Emergency Response Plan (ERP).
      • Organization.
      • Resources required to face emergencies.
      • External parties:
      • Headquarters.
      • Authorities.
      • Neighbors.
      • Other companies.

  • EMERGENCY RESPONSE PLAN

      • Typical content.
      • Analysis of Emergency Response Plan.
      • How to use it?
      • Why is it an essential document?
      • Which parts are essential?

  • EMERGENCY RESPONSE TEAM

      • General organization.
      • Functions and responsibilities of ERT members.
      • Competencies and training.
      • To be permanently ready to face accidents: functions and roles, ERP, CRR and its equipment.
      • Frequency of drills.

  • EMERGENCY RESPONSE MANAGER

      • Function and responsibilities.
      • Competencies and training.
      • How to manage a team in emergencies situations:
      • Difference between normal and emergency management.
      • Leadership.
      • Uncertainty.
      • Importance of decision making.
      • Stress: managing self and team stress.

  • CRISIS RESPONSE ROOM

      • Equipment:
      • Communication means.
      • Recording means.
      • Plans and technical data.
      • Ergonomics.

  • EMERGENCIES SPECIFIC TOOLS & METHODS

      • Time management: “time-out”.
      • How to communicate:
      • With company staff.
      • With authorities.
      • With ERT.
      • Communication tools: radio, phone…
      • Analysis of initial situation:
      • Evaluate quickly.
      • Anticipate.
      • Specific tools:
      • Reflex sheets.
      • Guide sheets.
      • Checklists.
      • How to record events, decisions and actions.

  • EXERCISE

      • Based on one of the ERP scenarios.

Learning Objectives

  • Upon completion of the course, participants will be able to:
  • identify the key factors associated with maintaining control throughout the development or escalation of an emergency situation,
  • describe how to manage communication, emergency-related information and put into place predetermined plans during emergency situations,
  • describe how stress can impact on performance during emergencies,
  • role-play as the emergency manager in a number of specific types of emergency scenarios.

Ways & Means

  • Several applications and illustrations.
  • On site exercise.