3 days PGP/QAQC-E
- Personnel involved in the management of Oil & Gas projects.
- To seize the importance of quality and risk management for the successful completion of projects.
- To manage a project through quality systems, and make use efficiently of lessons from previous projects.
- To apply quality assurance and control tools to Project management.
- To improve consistently the project management process in order to add value.
Ways and means
- Numerous examples from real Refining/Chemical projects.
- Practical exercises performed by the participants (project objectives, surveillance plan, experience feedback, risk analysis).
- Reference book is provided.
Quality management system 0.5 day
- Management of and by quality. Quality improvement cycle. ISO-9001 standard. Application to projects.
- Integrated management systems (quality, safety and health, environmental, security, social, societal).
- The project reference standard. Internal and external customer satisfaction. Management commitment.
- Project objectives, key performance indicators, role of the project team.
Quality process and organization 0.5 day
- The ISO-10006 standard: common points and differences vs ISO-9001. Constituents.
- Links between management and project process - Identification and cartography of the project processes.
- Project organization and quality responsibilities - Involvement of the management and quality independence v/s organization efficiency.
- Key documents: execution plan, quality plan, procurement plan, EHS plan.
- The project Quality Plan - The associated list of project management procedures.
- Related processes: interface management, documentation management, modification management, risk management.
Quality control during execution 0.5 day
- External and internal quality audits.
- Surveillance plan: key principles, definition of the surveillance levels and tasks, document control, meetings, management of non-conformances, record management.
- Surveillance during procurement and construction: organization, methods, tools and resources needed for quality control at supplier's premises (presentation by a professional external surveillance company).
Quality feedback - Continuous improvement 0.5 day
- Continuous improvement of processes.
- Key performance indicators. Periodical surveillance meetings and actions follow-up.
- Feedback: gathering, use for improvement, benchmarking.
- Principle of supplier documents review - Document approvals and updates.
- Use of project non-conformances for improvement purposes.
- Quality records. Project as-built documentation.
Risk management system 1 day
- Definition of risk, gravity, probability, criticality.
- Risk identification methods, qualification, prioritization.
- Risk Register: organization, owners, meetings and stakeholders.
- Tools to monitor and update the risk register.
- Tools to put in place a risk mitigation system.
- Methods to follow-up progress and results.